With so many different commercial cleaning companies out there, itโs important to pick the one thatโs right for you. But sometimes, thatโs easier said than done. If youโve ever had disappointing service, you know what weโre talking about. Thatโs why itโs worth researching key points like prices, training, services offered, and customer reviews, which can help you make an informed decision.
Guide To Choosing Commercial Cleaning Companies
Commercial cleaning is a competitive industry. Statistics show that 3 million people work in this sector. And while a booming market gives you more choices, it can also raise questions. Who is the right fit for the job? Do they clean well? Is it worth it? Here is how to choose commercial cleaning services wisely.
Make Sure They Use the Latest Equipment
You might think all professional cleaning companies use similar commercial cleaning equipment. Or follow a standard checklist to ensure a brilliant clean. But this is not the case. There is no industry playbook that guarantees everyone cleans to the same high standards.
For example, some firms use basic tools to clean facilities. This can affect overall results. Others, such as DetailXPerts, adopt the latest technology to clean and sanitize for a superior clean. We also use checklists to provide immaculate results every time.
Check Green Credentials
Not all cleaning companies are as green as you think. Watch out for โgreenwashingโ. This is when firms exaggerate their environmental credentials. Or mislead customers with vague claims about sustainability. So be sure to fact-check first. DetailXPerts has operated as a green business from the start. We use the science behind steam cleaning and biodegradable products to bring you a greener clean. Read our sustainability statement for more details.
Find Reliable Cleaners
There is a shortage of qualified and reliable cleaners in the industry. This has put stress on the hiring process. As a result, finding a good cleaning team can be hard. When youโre choosing a service provider, team size can give a good insight into a companyโs cleaning capabilities. For example:
- More employees can share a greater workload than a much smaller team.
- A bigger workforce quickly adapts to extra work. This includes working with organizations of all sizes, from commercial office cleaning services to large government contracts.
- Team size includes a top management team. They communicate well with colleagues and clients to ensure each job runs smoothly.
However, focus on quality over quantity. A large team is only effective if everyone is great at what they do. Additionally, high employee retention can also say a lot about a cleaning companyโs culture and values. People who are happy at work tend to remain loyal to the company. Clients benefit as a result. You get the same cleaning team each time. The technicians become familiar with the environment and your requirements. And this brings consistency to the job so that everything goes to plan.
So, how do successful cleaning companies keep a loyal workforce? DetailXPerts creates an inclusive family environment. We support our employees with ongoing training. Also, we equip them with the latest green tech. And this makes their job easier, and safer. Our goal is to empower and educate our team. We want to give them a sense of purpose and belonging. Moreover, our steam methods protect the health of people and the planet.
Inquire About Health and Safety Standards
Janitorial and cleaning companies should keep their team safe at work. However, this does not mean that everyone does. So, watch out! Hire a company that protects its team from hazardous cleaning chemicals and workplace accidents. Ask to see the cleaning firmโs OSHA certification and other training. See below.
Hire Trained Professionals
Choosing a commercial cleaning company is not just about finding a reliable team. You need to ensure they have had appropriate training. You can expect the following from a team of skilled staff:
- Knowledgeable about their tools and equipment.
- Have a systematic approach to their work. I.e., they will use checklists and schedules to leave your building space immaculate.
- Be aware of health and safety protocols.
- Turn up on time, every time.
- Look and act professional.
Ongoing training is essential, too. It ensures that cleaning staff and management donโt fall behind industry standards. Moreover, it is important to keep up with the latest trends and advancements because the cleaning industry is so competitive.
DetailXPerts provides robust training programs to support its teams. This includes ongoing coaching on the latest technology and best practices. And we educate on health and safety at work. Our supervisor training also ensures team managers meet all your contract needs.
Check Their Experience
What other signs separate one cleaning company from the next? Years of experience count a great deal. Here are the main reasons why:
- An experienced cleaning company learns how to overcome challenges quickly and effectively.
- Years of work experience builds trust โ clients are confident that the cleaning team can apply their skills to the job and do it well.
- Experience also relates to the type and size of contracts. For example, government janitorial cleaning contracts may need a team that offers specialized services.
- Educational experience is also important. See our section on qualifications.
Also, ask about the facilities they have cleaned in the past. For instance, if you want restaurant cleaning services or commercial kitchen cleaning services, you need a team that can prove its capabilities in this environment. The same logic applies if you need hospital cleaning. Not everyone knows how to do medical cleaning work. And there are rules regarding the handling and disposal of hazardous materials.
Ask About Sanitizing Measures
Germs and bacteria thrive on an office desk. But some cleaning methods, such as soap and water, are not enough to halt the spread of these germs. So, ensure companies use the correct commercial cleaning supplies to disinfect areas and shared spaces. These products kill harmful pathogens that remain on surfaces after cleaning. And this helps to lower the spread of viruses and sickness.
For a greener clean, DetailXPerts uses steam to sanitize your workspace. The heat from pressurized steam kills germs on desks, phones, and other high touch points. It does the job so effectively that thereโs no need for strong disinfectants.
Check Commercial Cleaning Prices
How do commercial cleaning companies charge? Pricing varies between companies. For example, it depends on the size of your space and how often you require the services. Here is an idea of how they charge:
- By square foot. Typically used for larger spaces like airport cleaning or school cleaning services.
- Hourly rate for jobs like residential cleaning services. These can range from $25 to $75 per hour or more per cleaner.
- Fixed rate per job. Customized packages may come at a flat rate or include discounts if you choose bundled services.
- Specialized cleaning charges. Some companies charge extra for deep cleaning. However, companies like DetailXPerts offer great value for money because our steam technology sanitizes with every clean. This includes removing stains and odors.
Assess the Benefits
It is natural to have concerns about professional cleaning costs. As a result, you might think it is more cost-effective to do your cleaning in-house. However, look beyond the cost and think about โvalueโ and the benefits of hiring cleaning professionals. For example:
- You benefit from a cleaning companyโs experience and qualifications.
- You do not have to train an employee to clean your facilities.
- Outsourcing cleaning saves you time.
- Professional cleaning and sanitization in the office can help to reduce sick days.
Yes, there is a cost involved with hiring a cleaning company. But there is also great value. Especially when you partner with a reliable firm.
Research Qualifications, Accreditations and Awards
To help you make the right choice, always ask about a companyโs qualifications and accreditations. A reputable cleaning company is registered, insured, and bonded. Also, check if they have won any awards. This information can give you the bigger picture, illustrating exactly what the company does well.
For example, DetailXPerts is a Better Business Bureau (BBB) accredited business with an A+ rating. It also has many certifications, including Energy Star and Small Business Enterprise (SBE). We have won multiple awards, too. For example, Best Car Detail Shops in Detroit 2022 and Best Customer Service that same year.
Read Customer Reviews
Reviews are another helpful way to help you narrow down your choices. Ask around or read about them online. Talk to people who have hired a cleaning firm. Were they satisfied with the service? Here is a quick checklist:
- Read reviews of a companyโs past performance. For example, praise for good communication often crops up in glowing reviews.
- Ask about past clients and contracts. It gives you a better idea of a companyโs ability to serve.
- What is the cleaning companyโs client retention rate? High customer satisfaction and loyal customers are sure signs you can trust a cleaning company to deliver great work.
- Does the team always show up, and show up on time?
- Are they socially responsible? This includes an eco-friendly approach to cleaning.
- Does their cleaning technology enable them to work faster and more effectively?
Are Customized Contracts Available?
When youโre comparing commercial cleaning companies, ask about contracts. How flexible is the company when it comes to availability and bespoke packages? You need to partner with a cleaning firm that understands your needs and schedule. Great communication between the client and the cleaning project manager is key to a happy working relationship. For instance, DetailXPertsโ team leaders will liaise closely with you to ensure you are happy with your contract. And our work is 100% satisfaction guaranteed.
Conclusion
To sum up, doing your research is key to choosing the best commercial cleaning company. Reviews can be helpful, but it is also useful to ask about training, experience, availability and how eco-friendly they are. Asking how do commercial cleaning companies charge will also help you choose a service provider within your budget. The answers will make your hiring process much easier. Overall, your goal is to get great service and value for money. Donโt settle for less.
DetailXPerts is happy to answer any questions you might have. Whether you want to learn more about our steam cleaning technology or customized contracts, weโre here to help.
