FAQs
Do you provide any maintenance tips for keeping my vehicle clean between detailing appointments?
Keep your car clean. Apply wax every 3-4 months. Apply interior vinyl and leather conditioners every 4-6 months. Address bird droppings, water spots, or other stains immediately. Don’t let the sun permanently damage your car’s finish.
What if I'm not satisfied with the service?
You will be shown the finished detail before we leave. Any concerns will be addressed before we leave. If you notice something later, you can always call our direct line to discuss a resolution. Our goal is 100% customer satisfaction.
What payment methods do you accept?
We currently accept cash, check, and credit card payments.
Can I request specific detailing services or customize the package?
Our website contains several packages to choose from. That said, we can always customize a package based on your needs.
What is the difference between a basic wash and a full detailing service?
A basic wash will remove most surface dirt and mud as well as most dust, dirt, and debris from the interior. A detail will remove surface contaminants from your car’s finish and waxing will protect the car’s finish. An interior detail will remove heavier dirt and stains, will sanitize the interior, and our vinyl and leather conditioners will protect your interior surfaces.
Do you offer steam sanitization services?
Steam cleaning of the interior not only helps lift and remove dirt, it also helps kill germs and bacteria, effectively sanitizing your car’s interior. This leaves the car safer and smelling clean and fresh. Our exterior steam cleaning helps remove surface contaminants such as soap residue from the car’s finish and helps restore the shine. This method is also very eco-friendly as we only use about a pint of water to clean the car’s exterior.
What is your availability and scheduling process?
Availability is always changing based on how many appointments have already been booked. The best way to book an appointment is to call the number on the website of the DetailXPerts location nearest to you. Alternatively, you can book an appointment online.
Do you offer any discounts or packages for regular customers?
In general, the more often you detail your vehicle, the less costly each subsequent detail will be based on the fact that you are “maintaining” rather than “catching up”. You can also take advantage of our monthly specials or sign up for our Green Rewards loyalty program and enjoy the benefits.
Are your detailing products safe for my vehicle's finish and interior surfaces?
Our detailing methods and products are extremely safe for any car’s finish and interior surfaces. The majority of our products are eco-friendly and biodegradable, and help protect your vehicle’s finish and interior surfaces.
Can you detail my vehicle at my home or workplace?
We provide mobile detailing services almost anywhere. The only restriction would be enclosed garages or parking areas when we need to use our generators based on the carbon monoxide emitted. If there are electrical outlets available, this would not be an issue. It’s also best if we can complete exterior details in the shade or in cooler weather.
What's the cost of mobile detailing?
Pricing for different packages generally range from $149 to $299 depending on options selected. The price is based on the overall condition of the vehicle, when was the last time it was washed/detailed, are there any bugs, tar, or water spots on the exterior. Any significant stains, soiling, or pet hair on the interior affect pricing as well.
How long does mobile detailing take?
Basic details can be completed in as little as one hour. More complete details can take as long as 3-4 hours.
Do I need to provide any supplies or equipment for the service?
We are fully self contained with our own electrical and water supply.
What services are included in mobile detailing?
We can steam clean interior headliners, carpets, mats, seats, and door panels. We clean and sanitize interior consoles and air vents. We decontaminate the exterior finish and restore the shine. We can also remove minor scratches and swirl marks. We offer a range of products to protect your interior leather and vinyl as well as wax to protect your exterior finish. We also steam clean engines and restore headlights.
How does mobile detailing work?
Use our online booking tool or call to make an appointment. Choose a package based on your vehicle’s condition and needs. Our steam cleaning detail process allows us to set up anywhere including indoors without water runoff or chemicals on the ground. Most details take between 2 and 4 hours to complete.
What is mobile wash and detailing?
DetailXPerts comes to your home or office by appointment to wash and detail your vehicle saving you the time and energy of driving to a brick and mortar location and waiting for your car to be cleaned.
What are the monthly fees?
You can get all the information concerning your DetailXPerts investmentĀ here.
I know how to clean cars. So can I learn anything new from DetailXPerts?
Yes, we most definitely can teach you something new! Most people know how to clean cars the standard way. However, DetailXPerts offers an advanced method that takes into consideration the damage to a car’s exterior that water and cleaning solutions can leave behind. There’s more to cleaning a vehicle than removing dirt and polishing the surface. Our company focuses on the science behind avoiding paint damage and ensuring that a vehicle’s finish is carefully looked after. DetailXPerts has studied, researched, and tested the various components involved in car cleaning: water temperature, chemicals in cleaning products, minerals found in water, etc. We’ve developed the best steam cleaning technology and method to detail vehicles the right way.
What else do you offer after initial training?
A business’s development and success are dependent upon continued growth. When you join the DetailXPerts team you’ll see that your training doesn’t stop after your initial session. You’ll be in constant contact with Headquarters as we share new ways to effectively reach out to your customers, deliver stronger service, and engage with the market. We’re always looking to improve, and this is what keeps us ahead of our competitors. As a DetailXPerts franchisee, you’ll benefit from our knowledge and innovation so that you too can stay ahead of the pack.
What are the benefits you offer to a franchisee?
A successful business is about much more than excellence in service. Success requires a rock-solid business model and marketing concepts which are offered to DetailXPerts franchisees. Small businesses lack the support, industry know-how, and strong business model – all of which are crucial to financial success. DetailXPerts runs a profitable business and we want to share our achievements with other entrepreneurial individuals, to give them the opportunity to build a solid business. DetailXPerts offers continued support and assistance throughout the process. When you join the DetailXPerts team you are in business for yourself, but you are not alone.
Can I purchase your patent-pending equipment and process without becoming a franchisee?
Because of the effort put into building our brand and creating our pioneering technology, we do not make our equipment and steam cleaning process available to non-franchisees. This protects our DetailXPerts brand for continued growth as a company.
Why should I buy a franchise?
We offer franchisees the opportunity to use our innovative technology and time-tested business model. DetailXPerts has dedicated years to analyzing the car detailing industry and its technology. We were the first to create an eco-friendly steam cleaning method for cars and trucks. We have also built a strong business model that has proven successful. With a solid team of business leaders and marketers, DetailXPerts’ Headquarters has produced a thriving brand and lucrative marketing methods. Through all our experience and effort, DetailXPerts has established the best ways to market our business in this industry. When you join the DetailXPerts team, you benefit from our time-tested technology as well as our rewarding business model and support.
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